The use of key words in resume
We are in an era of electronic world- Agreed!
The keywords most relevant to your job search are the words and phrases someone would use to describe your next job (as well as your current job).
As long as you are actively looking out for a job, you'll likely be spending a significant amount of time editing and sending out your resume. Remember to use key words. Why? Most employers use electronic scanner devices to screen and rank candidates. Tailor your resume with each position you apply for and include the specific words from the job posting. You must be sure to include those words and phrases, where appropriate, in your resume so your resume will appear near the top in resume database search results.
The bottom line is that if you apply for a job with a company that searches databases for keywords, and your resume doesn't have the keywords the company seeks for the person who fills that job, you are pretty much dead in the water.
You wouldn't know the exact form of keyword that the employer will use as a search criteria, it will make sense to also use synonyms, various form of keyword and also the spelled out and acronym version of common terms.
eg: CSR, Customer service representative, Customer service executive, CSE etc..
Know more on how to get your resume on the top of your employers search criteria by dialing 8123323444